<h1>How to Fix Honkai Star Rail Won't Download Issue</h1>
<p>Honkai Star Rail is a new space fantasy RPG developed by miHoYo, the creators of Genshin Impact. The game invites you to board the Astral Express and explore the galaxy's infinite wonders filled with adventure and thrills. You can meet new companions across various worlds and maybe even run into some familiar faces from other HoYoverse games.</p>
<p>However, some players have reported that they are unable to download or update the game on their devices. This can be frustrating as it prevents you from enjoying the game's amazing graphics, music, story, and combat. If you are one of those players who are facing this issue, don't worry. In this article, we will show you how to fix Honkai Star Rail won't download issue with five easy methods.</p>
honkai star rail won 39;t download
<p>By following these methods, you will be able to solve the problem and resume your interstellar journey. You will also be able to avoid missing out on any events, rewards, or updates that the game offers. So, let's get started.</p>
<h2>Method 1: Check Your Device's Storage Space</h2>
<p>One of the most common causes of Honkai Star Rail won't download issue is insufficient storage space on your device. The game requires at least 20 GB of storage space on PC and 6 GB on Android and iOS devices. If you do not have enough space, you will not be able to download or update the game smoothly. Therefore, you need to check your device's storage space and free up some space if needed. Here is how to do that on different platforms:</p>
<p></p>
<h3>Android</h3>
<p>To check your device's storage space on Android, follow these steps:</p>
<ol>
<li>Go to Settings and tap on Storage.</li>
<li>Check how much space is available and how much is used by different categories of files and apps.</li>
<li>If you have less than 6 GB of free space, you need to clear some space by deleting unwanted files or apps.</li>
<li>To delete files, tap on a category and select the files you want to delete. Then, tap on Delete or Trash icon.</li>
<li>To delete apps, go back to Settings and tap on Apps. Then, tap on the app you want to delete and select Uninstall.</li>
</ol>
<p>After deleting some files or apps, you should have enough space to download or update Honkai Star Rail. To resume the download, go to Google Play Store and tap on the game icon. Then, tap on Install or Update button.</p>
<h3>iOS</h3>
<p>To check your device's storage space on iOS, follow these steps:</p>
<ol>
<li>Go to Settings and tap on General.</li>
<li>Tap on iPhone Storage and check how much space is available and how much is used by different categories of files and apps.</li>
<li>If you have less than 6 GB of free space, you need to clear some space by deleting unwanted files or apps.</li>
<li>To delete files, tap on a category and select the files you want to delete. Then, tap on Delete or Remove icon.</li>
<li>To delete apps, go back to Settings and tap on General. Then, tap on iPhone Storage and select the app you want to delete. Then, tap on Delete App.</li>
</ol>
<p>After deleting some files or apps, you should have enough space to download or update Honkai Star Rail. To resume the download, go to App Store and tap on the game icon. Then, tap on Get or Update button.</p>
<h3>PC</h3>
<p>To check your device's storage space on PC, follow these steps:</p>
<ol>
<li>Go to Start menu and click on File Explorer.</li>
<li>Click on This PC and check how much space is available and how much is used by different drives.</li>
<li>If you have less than 20 GB of free space on the drive where you want to install the game, you need to clear some space by deleting unwanted files or apps.</li>
<li>To delete files, right-click on a file and select Delete. Then, empty the Recycle Bin.</li>
<li>To delete apps, go to Start menu and click on Settings. Then, click on Apps and select the app you want to delete. Then, click on Uninstall.</li>
</ol>
<p>After deleting some files or apps, you should have enough space to download or update Honkai Star Rail. To resume the download, go to HoYoverse website and click on the game icon. Then, click on Download or Update button.</p>
<h2>Method 2: Switch Your Network Connection</h2>
<p>Another possible cause of Honkai Star Rail won't download issue is a poor or unstable network connection. The game requires a fast and stable network connection for downloading or updating. If your network connection is slow or interrupted, you will not be able to download or update the game smoothly. Therefore, you need to switch your network connection and try a different one if needed. Here is how to do that on different platforms:</p>
<h3>Android</h3>
<p>To switch your network connection on Android, follow these steps:</p>
<ol>
<li>Go to Settings and tap on Network & Internet.</li>
<li>If you are using Wi-Fi, check if your Wi-Fi signal is strong and stable. If not, try moving closer to the router or switching to another Wi-Fi network if available.</li>
<li>If you are using mobile data, check if your mobile data signal is strong and stable. If not, try moving to a better location or switching to another mobile network if available.</li>
<li>You can also try switching from Wi-Fi to mobile data or vice versa by toggling the Wi-Fi or Mobile Data icons in the quick settings panel.</li>
</ol>
<p>After switching your network connection, you should be able to download or update Honkai Star Rail faster and smoother. To resume the download, go to Google Play Store and tap on the game icon. Then, tap on Install or Update button.</p>
<h3>iOS</h3>
<p>To switch your network connection on iOS, follow these steps:</p>
<ol>
<li>Go to Settings and tap on Wi-Fi.</li>
<li>If you are using Wi-Fi, check if your Wi-Fi signal is strong and stable. If not, try moving closer to the router or switching to another Wi-Fi network if available.</li>
<li>If you are using mobile data, go back to Settings and tap on Cellular. Then, check if your cellular data signal is strong and stable. If not, try moving to a better location or switching to another cellular network if available.</li>
<li>You can also try switching from Wi-Fi to cellular data or vice versa by toggling the Wi-Fi or Cellular Data icons in the control center.</li>
</ol>
<p>After switching your network connection, you should be able to download or update Honkai Star Rail faster and smoother. To resume the download, go to App Store and tap on the game icon. Then, tap on Get or Update button.</p>
<h3>PC</h3>
<p>To switch your network connection on PC, follow these steps:</p>
<ol>
<li>Go to Start menu and click on Settings.</li>
<li>Click on Network & Internet and select Wi-Fi or Ethernet depending on your connection type.</li>
<li>If you are using Wi-Fi, check if your Wi-Fi signal is strong and stable. If not, try moving closer to the router or switching to another Wi-Fi network if available.</li>
<li>If you are using Ethernet, check if your Ethernet cable is plugged in securely and not damaged. If not, try replacing the cable or plugging it into another port.</li>
<li>You can also try connecting to a different network by clicking on the network icon in the taskbar and selecting a different network from the list.</li>
</ol>
<p>After switching your network connection, you should be able to download or update Honkai Star Rail faster and smoother. To resume the download, go to HoYoverse website and click on the game icon. Then, click on Download or Update button.</p>
<h2>Method 3: Disable Your VPN or Adblocker</h2>
<p>Sometimes, your VPN or adblocker can interfere with the download or update of Honkai Star Rail. This is because some VPNs or adblockers may block some of the game's servers or domains that are needed for the download or update. Therefore, you need to disable your VPN or adblocker temporarily and see if that solves the issue. Here is how to do that on different platforms:</p>
<h3>Android</h3>
<p>To disable your VPN or adblocker on Android, follow these steps:</p>
<ol>
<li>Go to Settings and tap on Apps.</li>
<li>Find and tap on the VPN or adblocker app that you are using.</li>
<li>Tap on Force Stop and confirm your action.</li>
<li>Alternatively, you can also disable the VPN or adblocker from the app itself by opening it and turning off its switch or button.</li>
</ol>
<p>After disabling your VPN or adblocker, you should be able to download or update Honkai Star Rail without any issues. To resume the download, go to Google Play Store and tap on the game icon. Then, tap on Install or Update button.</p>
<h3>iOS</h3>
<p>To disable your VPN or adblocker on iOS, follow these steps:</p>
<ol>
<li>Go to Settings and tap on VPN or Safari (for adblockers).</li>
<li>Find and tap on the VPN or adblocker that you are using.</li>
<li>Turn off its switch or button to disable it.</li>
<li>Alternatively, you can also disable the VPN or adblocker from the app itself by opening it and turning off its switch or button.</li>
</ol>
<p>After disabling your VPN or adblocker, you should be able to download or update Honkai Star Rail without any issues. To resume the download, go to App Store and tap on the game icon. Then, tap on Get or Update button.</p>
<h3>PC</h3>
<p>To disable your VPN or adblocker on PC, follow these steps:</p>
<ol>
<li>Go to Start menu and click on Settings.</li>
<li>Click on Network & Internet and select VPN (for VPNs) or Privacy & Security (for adblockers).</li>
<li>Find and click on the VPN or adblocker that you are using.</li>
<li>Click on Disconnect (for VPNs) or Turn off (for adblockers) to disable it.</li>
<li>Alternatively, you can also disable the VPN or adblocker from the app itself by opening it and turning off its switch or button.</li>
</ol>
<p>After disabling your VPN or adblocker, you should be able to download or update Honkai Star Rail without any issues. To resume the download, go to HoYoverse website and click on the game icon. Then, click on Download or Update button.</p>
<h2>Method 4: Restore Your DNS to Default</h2>
<p>Sometimes, your DNS settings can affect the download or update of Honkai Star Rail. This is because some DNS servers may not resolve the game's servers or domains correctly or may be blocked by the game's firewall. Therefore, you need to restore your DNS to default and see if that solves the issue. Here is how to do that on different platforms:</p>
<h3>Android</h3>
<p>To restore your DNS to default on Android, follow these steps:</p>
<ol>
<li>Go to Settings and tap on Network & Internet.</li>
<li>Tap on Wi-Fi and select the Wi-Fi network that you are using.</li>
<li>Tap on Advanced and then on IP Settings.</li>
<li>Select DHCP and then tap on Save.</li>
</ol>
<p>This will restore your DNS to the default settings provided by your Wi-Fi network. After restoring your DNS, you should be able to download or update Honkai Star Rail without any issues. To resume the download, go to Google Play Store and tap on the game icon. Then, tap on Install or Update button.</p>
<h3>iOS</h3>
<p>To restore your DNS to default on iOS, follow these steps:</p>
<ol>
<li>Go to Settings and tap on Wi-Fi.</li>
<li>Tap on the i icon next to the Wi-Fi network that you are using.</li>
<li>Tap on Configure DNS and then on Automatic.</li>
</ol>
<p>This will restore your DNS to the default settings provided by your Wi-Fi network. After restoring your DNS, you should be able to download or update Honkai Star Rail without any issues. To resume the download, go to App Store and tap on the game icon. Then, tap on Get or Update button.</p>
<h3>PC</h3>
<p>To restore your DNS to default on PC, follow these steps:</p>
<ol>
<li>Go to Start menu and click on Settings.</li>
<li>Click on Network & Internet and select Wi-Fi or Ethernet depending on your connection type.</li>
<li>Click on Change adapter options and right-click on the network adapter that you are using.</li>
<li>Select Properties and then double-click on Internet Protocol Version 4 (TCP/IPv4).</li>
<li>Select Obtain an IP address automatically and Obtain DNS server address automatically.</li>
<li>Click on OK and then close the window.</li>
</ol>
<p>This will restore your DNS to the default settings provided by your network adapter. After restoring your DNS, you should be able to download or update Honkai Star Rail without any issues. To resume the download, go to HoYoverse website and click on the game icon. Then, click on Download or Update button.</p>
<h2>Method 5: Contact HoYoverse Customer Service</h2>
<p>If none of the above methods work for you, then you may need to contact HoYoverse customer service for further assistance. They may be able to help you troubleshoot the issue or provide you with an alternative solution. Here is how to contact HoYoverse customer service:</p>
<h3>Email</h3>
<p>You can send an email to honkaistar@service.mihoyo.com with the following information:</p>
<ul>
<li>Your device model and operating system version.</li>
<li>Your game account ID and server region.</li>
<li>A detailed description of the issue and the methods you have tried so far.</li>
<li>A screenshot or video of the issue if possible.</li>
</ul>
<p>You should receive a reply from HoYoverse customer service within 24 hours. They will try their best to help you fix the issue or provide you with an alternative solution.</p>
<h3>Website</h3>
<p>You can also visit HoYoverse website at and click on Support at the bottom of the page. Then, fill out a form with the following information:</p>
<ul>
<li>Your device model and operating system version.</li>
<li>Your game account ID and server region.</li>
<li>A detailed description of the issue and the methods you have tried so far.</li>
<li>A screenshot or video of the issue if possible.</li>
</ul>
<p>You should receive a reply from HoYoverse customer service within 24 hours. They will try their best to help you fix the issue or provide you with an alternative solution.</p>
<h2>Conclusion</h2>
<p>Honkai Star Rail is a great game that offers a lot of fun and excitement for its players. However, sometimes, you may encounter some issues that prevent you from downloading or updating the game. This can be annoying and frustrating, but don't give up. There are some simple and effective methods that you can try to fix the issue and enjoy the game again.</p>
<p>In this article, we have shown you how to fix Honkai Star Rail won't download issue with five easy methods. You can try any of these methods depending on your situation and preference. You can also contact HoYoverse customer service if none of these methods work for you. They will be happy to help you out and provide you with a solution.</p>
<p>We hope that this article has helped you solve the issue and resume your interstellar journey. Honkai Star Rail is a game worth playing and we don't want you to miss out on any of its features or content. If you have any feedback or questions about this article or the game, feel free to leave a comment below. We would love to hear from you and answer your queries.</p>
<h2>FAQs</h2>
<h3>Q1: What are the system requirements for Honkai Star Rail?</h3>
<p>A1: The minimum and recommended system requirements for Honkai Star Rail are listed in the table below.</p>
<table>
<tr>
<th>Platform</th>
<th>Minimum Requirements</th>
<th>Recommended Requirements</th>
</tr>
<tr>
<td>Android</td>
<td>Android 6.0 or above, 3 GB RAM, 6 GB storage space</td>
<td>Android 8.0 or above, 4 GB RAM, 8 GB storage space</td>
</tr>
<tr>
<td>iOS</td>
<td>iOS 10.0 or above, iPhone 6s or above, 6 GB storage space</td>
<td>iOS 13.0 or above, iPhone 8 or above, 8 GB storage space</td>
</tr>
<tr>
<td>PC</td>
<td>Windows 7 or above (64-bit), Intel Core i5-4460 or equivalent, NVIDIA GeForce GTX 750 Ti or equivalent, 8 GB RAM, 20 GB storage space</td>
<td>Windows 10 (64-bit), Intel Core i7-6700K or equivalent, NVIDIA GeForce GTX 1060 or equivalent, 16 GB RAM, 30 GB storage space</td>
</tr>
</table>
<h3>Q2: What are some tips and tricks for playing Honkai Star Rail?</h3>
<p>A2: Some tips and tricks for playing Honkai Star Rail are listed in the table below.</p>
<table>
<tr>
<th>Tip/Trick</th>
<th>Description</th>
</tr>
<tr>
<td>Use the auto-battle feature wisely</td>
<td>The game has an auto-battle feature that allows you to let the AI control your character and fight for you. This can be useful when you are busy or tired, but it also has some drawbacks. The AI may not use your skills or items optimally, and it may miss some secrets or rewards. Therefore, use the auto-battle feature wisely and switch to manual control when needed.</td>
</tr>
<tr>
<td>Upgrade your characters and equipment regularly</td>
<td>The game has a lot of characters and equipment that you can collect and use. However, they also have different levels and rarities that affect their performance. Therefore, you need to upgrade your characters and equipment regularly to keep up with the game's difficulty and challenges. You can use materials, coins, Stellar Jade, Warp Tickets, and other resources to upgrade your characters and equipment.</td>
</tr>
<tr>
<td>Explore different worlds and modes</td>
<td>The game has a lot of worlds and modes that you can explore and enjoy. Each world has its own theme, story, quests, enemies, rewards, and secrets. Each mode has its own rules, objectives, challenges, and rewards. Therefore, you should explore different worlds and modes to experience the game's variety and richness. You can also unlock more worlds and modes as you progress in the game.</td>
</tr>
<tr>
<td>Join a guild and make friends</td>
<td>The game has a guild system that allows you to join a guild and make friends with other players. You can chat with your guild members, share tips and tricks, request or donate resources, participate in guild events, and more. Joining a guild can also give you access to exclusive rewards and benefits. Therefore, you should join a guild and make friends as soon as possible.</td>
</tr>
<tr>
<td>Follow the official social media accounts</td>
<td>The game has official social media accounts on platforms like Facebook, Twitter, Instagram, YouTube, Discord, Reddit, and more. You can follow these accounts to get the latest news, updates, events, codes, guides, fan art, and more about the game. You can also interact with the developers and other players, give feedback and suggestions, and join contests and giveaways. Therefore, you should follow the official social media accounts and stay tuned for more Honkai Star Rail content.</td>
</tr>
</table>
<h3>Q3: What are some features of Honkai Star Rail gameplay?</h3>
<p>A3: Some features of Honkai Star Rail gameplay are listed in the table below.</p>
<table>
<tr>
<th>Feature</th>
<th>Description</th>
</tr>
<tr>
<td>Space Fantasy RPG</td>
<td>The game is a space fantasy RPG that combines sci-fi and fantasy elements. You can explore different worlds with different themes and styles, such as futuristic cities, ancient ruins, alien planets, and more. You can also encounter various creatures and enemies, such as robots, monsters, aliens, and more. The game has a rich and immersive story that spans across multiple chapters and episodes.</td>
</tr>
<tr>
<td>Character Collection and Customization</td>
<td>The game has a character collection and customization system that allows you to collect and use different characters from the HoYoverse. Each character has their own personality, appearance, voice, skills, and equipment. You can customize your characters with different outfits, accessories, hairstyles, and more. You can also upgrade your characters with different materials and resources to enhance their abilities and performance.</td>
</tr>
<tr>
<td>Action Combat System</td>
<td>The game has an action combat system that allows you to control your character and fight in real-time. You can use different skills, items, combos, and strategies to defeat your enemies. You can also switch between different characters during combat to adapt to different situations. The game has various modes and difficulties that challenge your skills and tactics.</td>
</tr>
<tr>
<td>Social Interaction System</td>
<td>The game has a social interaction system that allows you to interact with your characters and other players. You can chat with your characters in the Astral Express or in the worlds. You can also give them gifts, play mini-games, or take photos with them. You can also chat with other players in the game or in the guild. You can also team up with other players to complete quests or challenges together.</td>
</tr>
<tr>
<td>Creative Content System</td>
<td>The game has a creative content system that allows you to create and share your own content with other players. You can use the Photo Mode to take screenshots or videos of your gameplay or characters. You can also use the Workshop Mode to create your own maps or scenarios with different elements and settings. You can also use the Music Mode to compose your own music or remix the game's music.</td>
</tr>
</table>
<h3>Q4: How can I get more Stellar Jade in Honkai Star Rail?</h3>
<p>A4: Stellar Jade is the premium currency in Honkai Star Rail that can be used for various purposes, such as summoning new characters or equipment, buying items or resources, unlocking outfits or accessories, and more. You can get more Stellar Jade in Honkai Star Rail by completing daily tasks, participating in events, topping up with real money, or exchanging with other currencies.</p>
<h4>Completing Daily Tasks</h4>
<p>You can complete daily tasks to earn Stellar Jade as rewards. Daily tasks are simple and easy tasks that you can do every day, such as logging in, completing quests, fighting battles, using skills, and more. You can check your daily tasks by tapping on the Task icon on the main screen. You can claim your Stellar Jade rewards by tapping on the Claim button after completing each task.</p>
<h4>Participating in Events</h4>
<p>You can participate in events to earn Stellar Jade as rewards. Events are special and limited-time activities that offer various challenges and rewards for players. Events may have different themes, rules, objectives, and rewards. You can check the current and upcoming events by tapping on the Event icon on the main screen. You can claim your Stellar Jade rewards by tapping on the Claim button after completing each event.</p>
<h4>Topping Up with Real Money</h4>
<p>You can top up with real money to get more Stellar Jade in Honkai Star Rail. Topping up is the process of buying Stellar Jade with real money through various payment methods, such as credit card, PayPal, Google Play, App Store, and more. You can top up by tapping on the Top Up icon on the main screen. You can choose from different top up options that offer different amounts of Stellar Jade and bonuses.</p>
<h4>Exchanging with Other Currencies</h4>
<p>You can exchange other currencies for Stellar Jade in Honkai Star Rail. Other currencies are the non-premium currencies that you can earn or collect in the game, such as Coins, Crystals, Warp Tickets, and more. You can exchange other currencies for Stellar Jade by tapping on the Exchange icon on the main screen. You can choose from different exchange options that offer different rates and limits.</p>
<h3>Q5: How can I get more characters in Honkai Star Rail?</h3>
<p>A5: Characters are the playable characters that you can use in Honkai Star Rail. Each character has their own personality, appearance, voice, skills, and equipment. You can get more characters in Honkai Star Rail by using Warp Tickets, which are the tickets that you can use to summon new characters or equipment. You can use Warp Tickets by tapping on the Warp icon on the main screen. You can choose from different warp options that offer different types and rates of characters and equipment.</p>
<h4>Using Warp Tickets</h4>
<p>You can use Warp Tickets to get more characters in Honkai Star Rail. Warp Tickets are the tickets that you can use to summon new characters or equipment. You can get Warp Tickets by completing daily tasks, participating in events, rewards, or purchases. You can use Warp Tickets by tapping on the Warp icon on the main screen. You can choose from different warp options that offer different types and rates of characters and equipment.</p>
<h5>Standard Warp</h5>
<p>The Standard Warp is the basic warp option that allows you to summon any character or equipment in the game. The Standard Warp costs 10 Warp Tickets per summon or 100 Warp Tickets per 10 summons. The Standard Warp has a 3% chance of summoning a 5-star character or equipment, a 15% chance of summoning a 4-star character or equipment, and an 82% chance of summoning a 3-star character or equipment.</p>
<h5>Limited Warp</h5>
<p>The Limited Warp is the special warp option that allows you to summon specific characters or equipment that are featured in a limited-time banner. The Limited Warp costs 10 Warp Tickets per summon or 100 Warp Tickets per 10 summons. The Limited Warp has a 3% chance of summoning a 5-star character or equipment, a 15% chance of summoning a 4-star character or equipment, and an 82% chance of summoning a 3-star character or equipment. However, the Limited Warp also has a pity system that guarantees you a 5-star character or equipment after a certain number of summons.</p>
<h5>Event Warp</h5>
<p>The Event Warp is the exclusive warp option that allows you to summon event-related characters or equipment that are only available during a specific event. The Event Warp costs a different amount of Warp Tickets depending on the event. The Event Warp has a different rate of summoning characters or equipment depending on the event. However, the Event Warp also has a pity system that guarantees you an event-related character or equipment after a certain number of summons.</p>
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